Please Read Before Scheduling Service

To provide reliable service during the growing season and protect route scheduling, equipment time, and business operations, all customers are required to read and accept this Lawn Care Service Agreement before service begins or continues. These policies are designed to keep scheduling fair, prevent overgrowth issues, and ensure I can serve committed customers consistently during the busiest months of the year. Thank you for understanding and helping keep service smooth and dependable for everyone.

Lawn Care Service Agreement (Growing Season)

Effective Date: [3/1/2026]
Business: Trowell Enterprises LLC/DBA: Wallace the Lawn Guy
Website: wallacethelawnguy.com

By scheduling, requesting, or accepting lawn care service from Wallace the Lawn Guy (“Service Provider”), the customer (“Customer”) agrees to the following terms:

1 - Growing Season Definition

For purposes of this agreement, the growing season is defined as:

May 1 through October 31 (each year).

2 - Minimum Service Frequency During Growing Season

All customers receiving mowing service during the growing season agree to maintain at least a:

Biweekly (every two weeks) schedule during the growing season.

( weekly service is recommended )

The Service Provider may refuse one-time or irregular mowing requests during the growing season if they do not fit the route schedule or if the property has been allowed to overgrow beyond safe/serviceable limits.

3 - High Grass Fees and Height Limits

To maintain safety, equipment protection, and service quality, the following additional charges apply when a large portion of the property is overgrown:

  • Grass over 9 inches: a high grass fee will be charged equal to one-half (1/2) of the normal service charge (added to the regular price).

  • Grass at 12 inches or higher: the charge will be double the normal service charge.

  • Grass over 14 inches: the property will not be cut by the Service Provider.

The Service Provider reserves the right to determine grass height and serviceability on-site.

4 - Extra Work During Growing Season (Advance Scheduling Required)

During the growing season, extra work must be scheduled ahead of time and cannot be added the day of regular service.

Examples of extra work include (but are not limited to):

  • heavy trimming

  • shrub/hedge trimming

  • cleanup hauling

  • bed cleanup

  • debris removal

  • special requests outside normal mowing/edging/blowing service

5 - Extra Service Rates (Growing Season)

All extra services during the growing season are billed at:

  • $50.00 per hour minimum, plus expenses

  • One (1) hour minimum charge

Expenses may include disposal fees, dump fees, bagging materials, fuel surcharges for hauling, or other job-related costs.

6 - Payment Terms

The Service Provider prefers payment by emailed invoice.

Accepted payment methods:

  • Invoice payment (preferred)

  • Cash

  • Check

Payment is due upon receipt unless otherwise stated in writing on the invoice.

7 - Returned Check / Worthless Check Policy

From the effective date of this agreement forward, any check that does not clear the bank may be turned over to the:

Office of the State Attorney, 10th Judicial Circuit, Worthless Check Division
for collection and/or prosecution as permitted by law.

Customer is responsible for:

  • the original amount due

  • any applicable returned check fees

  • any bank fees incurred by the Service Provider

  • any legally allowed collection costs

8 - Minimum Seasonal Commitment

All customers agree to at least one full growing season commitment (May 1 – October 31) once service begins during the growing season, unless service is terminated by the Service Provider or otherwise agreed to in writing.

9 - Access to Property

Customer agrees to provide safe and reasonable access to the property on scheduled service days, including:

  • unlocked gates

  • accessible service areas

  • containment of pets

  • removal of obstacles, toys, hoses, tools, wires, and debris from lawn areas

If service cannot be completed due to lack of access or unsafe conditions, a trip charge / partial service charge may apply.

10 - Weather Delays and Rescheduling

Service schedules may be adjusted due to:

  • rain

  • lightning

  • saturated ground

  • storms

  • unsafe weather conditions

  • equipment issues

  • route delays caused by weather volume

The Service Provider will make reasonable efforts to reschedule service as soon as practical. Weather delays do not waive high grass fees if the property was already overdue due to missed customer scheduling, refusal of service frequency, or nonpayment.

11 - Unsafe or Hazardous Conditions

The Service Provider may refuse or stop service at any time if conditions are unsafe, including but not limited to:

  • hidden debris

  • excessive holes/ground hazards

  • aggressive animals

  • exposed wires

  • dangerous objects in the yard

  • standing water or severe mud

  • suspected wasp/yellowjacket activity in work areas

Customer remains responsible for any scheduled charge or trip charge if service is delayed or stopped due to hazardous property conditions.

12 - Property Damage / Hidden Object Disclaimer

The Service Provider is not responsible for damage to:

  • hidden or obscured objects in grass

  • unmarked sprinkler heads

  • invisible dog fences

  • landscape lighting wires

  • items left in the yard

  • pre-existing damage to turf, edging, fences, gates, or hardscape

Customer is responsible for clearly marking or disclosing fragile or hidden items before service.

13 - Lawn Condition and Results

The Service Provider will perform services in a professional manner; however, the Service Provider is not responsible for lawn appearance issues caused by factors outside normal mowing service, including:

  • drought

  • fungus/disease

  • insects

  • weeds

  • poor irrigation

  • drainage issues

  • soil conditions

  • prior neglect

  • extreme overgrowth

14) Route Scheduling and Arrival Times

The Service Provider operates on a route schedule. Specific arrival times are not guaranteed unless separately agreed in writing.

Service may occur at any reasonable time during the scheduled service day.

15 - Late Payment / Service Hold

If invoices are not paid on time, the Service Provider may:

  • pause or discontinue service

  • remove Customer from the route

  • require prepayment for future services

  • charge applicable late fees if stated on invoice or agreed in writing

If service is paused for nonpayment and the lawn becomes overgrown, high grass fees will apply when/if service resumes.

16 - Cancellations and Skipping Service

During the growing season, Customers may not skip regularly scheduled service visits without prior approval.

Frequent skips, last-minute cancellations, or refusal to maintain the required biweekly schedule may result in:

  • removal from the route

  • high grass charges on return

  • termination of service

17 - Right to Refuse or Terminate Service

The Service Provider reserves the right to refuse or terminate service for any lawful reason, including but not limited to:

  • unsafe conditions

  • repeated nonpayment

  • returned checks

  • abusive behavior

  • repeated scheduling conflicts

  • failure to comply with this agreement

18 - Agreement Acceptance

By booking, continuing, or accepting service, the Customer confirms that they have read, understood, and agreed to this Lawn Care Service Agreement.

Please text this back to me at (863) 514-8118 or email to wallace@wallacethelawnguy.com

I, [full name], have read and agree to the Lawn Care Service Agreement at wallacethelawnguy.com for service at [service address]. I understand and accept the terms. Date: [MM/DD/YYYY]