Please Read Before Scheduling Service
To provide reliable service during the growing season and protect route scheduling, equipment time, and business operations, all customers are required to read and accept this Lawn Care Service Agreement before service begins or continues. These policies are designed to keep scheduling fair, prevent overgrowth issues, and ensure I can serve committed customers consistently during the busiest months of the year. Thank you for understanding and helping keep service smooth and dependable for everyone.
Lawn Care Service Agreement (Growing Season)
Effective Date: [3/1/2026]
Business: Trowell Enterprises LLC/DBA: Wallace the Lawn Guy
Website: wallacethelawnguy.com
By scheduling, requesting, or accepting lawn care service from Wallace the Lawn Guy (“Service Provider”), the customer (“Customer”) agrees to the following terms:
1 - Growing Season Definition
For purposes of this agreement, the growing season is defined as:
May 1 through October 31 (each year).
2 - Minimum Service Frequency During Growing Season
All customers receiving mowing service during the growing season agree to maintain at least a:
Biweekly (every two weeks) schedule during the growing season.
( weekly service is recommended )
The Service Provider may refuse one-time or irregular mowing requests during the growing season if they do not fit the route schedule or if the property has been allowed to overgrow beyond safe/serviceable limits.
3 - High Grass Fees and Height Limits
To maintain safety, equipment protection, and service quality, the following additional charges apply when a large portion of the property is overgrown:
Grass over 9 inches: a high grass fee will be charged equal to one-half (1/2) of the normal service charge (added to the regular price).
Grass at 12 inches or higher: the charge will be double the normal service charge.
Grass over 14 inches: the property will not be cut by the Service Provider.
The Service Provider reserves the right to determine grass height and serviceability on-site.
4 - Extra Work During Growing Season (Advance Scheduling Required)
During the growing season, extra work must be scheduled ahead of time and cannot be added the day of regular service.
Examples of extra work include (but are not limited to):
heavy trimming
shrub/hedge trimming
cleanup hauling
bed cleanup
debris removal
special requests outside normal mowing/edging/blowing service
5 - Extra Service Rates (Growing Season)
All extra services during the growing season are billed at:
$50.00 per hour minimum, plus expenses
One (1) hour minimum charge
Expenses may include disposal fees, dump fees, bagging materials, fuel surcharges for hauling, or other job-related costs.
6 - Payment Terms
The Service Provider prefers payment by emailed invoice.
Accepted payment methods:
Invoice payment (preferred)
Cash
Check
Payment is due upon receipt unless otherwise stated in writing on the invoice.
7 - Returned Check / Worthless Check Policy
From the effective date of this agreement forward, any check that does not clear the bank may be turned over to the:
Office of the State Attorney, 10th Judicial Circuit, Worthless Check Division
for collection and/or prosecution as permitted by law.
Customer is responsible for:
the original amount due
any applicable returned check fees
any bank fees incurred by the Service Provider
any legally allowed collection costs
8 - Minimum Seasonal Commitment
All customers agree to at least one full growing season commitment (May 1 – October 31) once service begins during the growing season, unless service is terminated by the Service Provider or otherwise agreed to in writing.
9 - Access to Property
Customer agrees to provide safe and reasonable access to the property on scheduled service days, including:
unlocked gates
accessible service areas
containment of pets
removal of obstacles, toys, hoses, tools, wires, and debris from lawn areas
If service cannot be completed due to lack of access or unsafe conditions, a trip charge / partial service charge may apply.
10 - Weather Delays and Rescheduling
Service schedules may be adjusted due to:
rain
lightning
saturated ground
storms
unsafe weather conditions
equipment issues
route delays caused by weather volume
The Service Provider will make reasonable efforts to reschedule service as soon as practical. Weather delays do not waive high grass fees if the property was already overdue due to missed customer scheduling, refusal of service frequency, or nonpayment.
11 - Unsafe or Hazardous Conditions
The Service Provider may refuse or stop service at any time if conditions are unsafe, including but not limited to:
hidden debris
excessive holes/ground hazards
aggressive animals
exposed wires
dangerous objects in the yard
standing water or severe mud
suspected wasp/yellowjacket activity in work areas
Customer remains responsible for any scheduled charge or trip charge if service is delayed or stopped due to hazardous property conditions.
12 - Property Damage / Hidden Object Disclaimer
The Service Provider is not responsible for damage to:
hidden or obscured objects in grass
unmarked sprinkler heads
invisible dog fences
landscape lighting wires
items left in the yard
pre-existing damage to turf, edging, fences, gates, or hardscape
Customer is responsible for clearly marking or disclosing fragile or hidden items before service.
13 - Lawn Condition and Results
The Service Provider will perform services in a professional manner; however, the Service Provider is not responsible for lawn appearance issues caused by factors outside normal mowing service, including:
drought
fungus/disease
insects
weeds
poor irrigation
drainage issues
soil conditions
prior neglect
extreme overgrowth
14) Route Scheduling and Arrival Times
The Service Provider operates on a route schedule. Specific arrival times are not guaranteed unless separately agreed in writing.
Service may occur at any reasonable time during the scheduled service day.
15 - Late Payment / Service Hold
If invoices are not paid on time, the Service Provider may:
pause or discontinue service
remove Customer from the route
require prepayment for future services
charge applicable late fees if stated on invoice or agreed in writing
If service is paused for nonpayment and the lawn becomes overgrown, high grass fees will apply when/if service resumes.
16 - Cancellations and Skipping Service
During the growing season, Customers may not skip regularly scheduled service visits without prior approval.
Frequent skips, last-minute cancellations, or refusal to maintain the required biweekly schedule may result in:
removal from the route
high grass charges on return
termination of service
17 - Right to Refuse or Terminate Service
The Service Provider reserves the right to refuse or terminate service for any lawful reason, including but not limited to:
unsafe conditions
repeated nonpayment
returned checks
abusive behavior
repeated scheduling conflicts
failure to comply with this agreement
18 - Agreement Acceptance
By booking, continuing, or accepting service, the Customer confirms that they have read, understood, and agreed to this Lawn Care Service Agreement.
Please text this back to me at (863) 514-8118 or email to wallace@wallacethelawnguy.com
I, [full name], have read and agree to the Lawn Care Service Agreement at wallacethelawnguy.com for service at [service address]. I understand and accept the terms. Date: [MM/DD/YYYY]
Contact
Get in touch with us
(863) 514-8118
© 2025. All rights reserved. Copyright Wallace Trowell
Text me for your free quote